Privacy Policy

Effective Date: 1 May 2025 | Last Updated: 2 June 2025

1. Introduction

Infinity Flow Logistics Co., Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ifnlogistics.com (the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Data

We may collect personal information that you voluntarily provide to us when you:

  • Register on the website
  • Express interest in obtaining information about us or our products and services
  • Participate in activities on the website
  • Contact us

This information may include:

  • Name and contact data (email address, phone number, mailing address)
  • Demographic information (age, gender, location)
  • Professional information (company, job title)
  • Payment information (when making purchases)
  • Communications and correspondence

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Referring website addresses
  • Pages viewed and time spent on pages
  • Device identifiers and characteristics

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide targeted advertising
  • Improve our services

You can control cookie settings through your browser preferences.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our website and services
  • Process transactions and send related information
  • Send administrative information and updates
  • Respond to comments, questions, and requests
  • Send marketing and promotional communications (with consent)
  • Monitor and analyze usage and trends
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using personal information depends on the specific context:

  • Consent: When you have given clear consent for specific purposes
  • Contract: When processing is necessary for a contract with you
  • Legal Obligation: When we must comply with legal requirements
  • Legitimate Interests: When we have legitimate business interests that don't override your rights

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

5.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

  • Website hosting and maintenance
  • Payment processing
  • Email delivery services
  • Analytics providers
  • Customer support services

5.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Court orders or legal process
  • Government or regulatory requests
  • Protection of our rights, property, or safety
  • Investigation of fraud or security issues

5.4 Consent

We may share information with your explicit consent for specific purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Security measures include:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection
  • Incident response procedures

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Specific retention periods include:

  • Account information: Until account deletion plus [10] years
  • Transaction records: [10] years for legal and accounting purposes
  • Marketing communications: Until you unsubscribe
  • Website analytics: [14] months

8. Your Privacy Rights

Depending on your location, you may have the following rights:

8.1 General Rights

  • Access: Request copies of your personal information
  • Rectification: Request correction of inaccurate information
  • Erasure: Request deletion of your personal information
  • Restriction: Request limitation of processing
  • Portability: Request transfer of your data
  • Objection: Object to certain types of processing

8.2 Marketing Communications

You can opt out of marketing communications by:

  • Clicking unsubscribe links in emails
  • Contacting us directly
  • Updating your account preferences

8.3 Exercising Your Rights

To exercise these rights, contact us at sales@ifnlogistics.com. We will respond within the timeframes required by applicable law.

9. International Data Transfers

If you are located outside [country where company is based], please note that your information may be transferred to and processed in countries that may not have the same data protection laws as your jurisdiction. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our service is not intended for children under 13 (or 16 in the EEA). We do not knowingly collect personal information from children under these ages. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

12. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising privacy rights

13. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new policy on this page
  • Updating the "Last Updated" date
  • Sending email notifications for material changes (where required)

Your continued use of our service after changes constitutes acceptance of the updated policy.

14. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Infinity Flow Logistics Co., Ltd.
Email: sales@ifnlogistics.com
Phone: 080-967-8886, 094-242-6194
Address: KingBridge Tower 989 Rama 3 Road, Bang Phong Phang, Yan Nawa Bangkok 10120

Data Protection Officer (if applicable):
Email: sales@ifnlogistics.com

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